Privacy Policy (POPIA Compliant)
1. Introduction
Thandanani Centre BoC (“we,” “our,” or “us”) respects your right to privacy and is committed to protecting the personal information you share with us in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA). This Privacy Policy explains how we collect, use, store, and protect your personal information.
2. What Information We Collect
We may collect the following types of personal information:
Contact details (e.g., name, email address, phone number)
Identification information (e.g., ID number where required)
Donation details (e.g., amount donated, date, payment method)
Volunteer and application forms (e.g., skills, background, availability)
Website usage data (e.g., IP address, browser type, device type)
3. How We Collect Information
We collect information:
Directly from you (e.g., via our website forms, email, or in-person visits)
Automatically through website analytics tools (cookies, browser info)
Through third-party platforms used for donations (e.g., GiveWP, PayFast)
4. Why We Collect Personal Information
We collect your information to:
Process donations and issue receipts
Respond to enquiries and provide services
Maintain volunteer and donor records
Comply with legal and regulatory obligations
Improve our website and outreach efforts
5. How We Protect Your Information
We implement appropriate security measures to ensure your personal information is:
Kept confidential
Used only for its intended purpose
Stored securely with restricted access
We do not sell, rent, or trade your information with third parties. We may share information only with trusted service providers (e.g., payment processors) who assist in operating our site and conducting our services — under strict confidentiality.
6. Your Rights Under POPIA
As a data subject, you have the right to:
Access personal information we hold about you
Request correction or deletion of inaccurate or outdated information
Object to the processing of your information for specific purposes
Withdraw consent at any time (where consent was required)
To exercise any of your rights, please contact us using the details below.
7. Cookies and Website Tracking
Our website may use cookies to improve user experience and collect anonymized analytics. You may adjust your browser settings to disable cookies if you prefer.
8. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your POPIA rights, please contact us:
Email: [thandanani@mweb.co.za]
Address: 58 Rose Street, Florida, Roodepoort, South Africa
Phone: 011 674 5130
10. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in law or our practices. Please check back periodically for the latest version.
Thandanani Centre BoC is committed to safeguarding your personal information with integrity, transparency, and accountability.